Shipping

Shipping 

Jenny Patinkin Eco-Luxe Beauty Tools ships within the United States only. Please email us at orders@jennypatinkin.com for queries related to domestic and international shipping.

Depending on weight, US orders will ship via USPS First Class Mail or USPS Priority Mail and will take approximately 2-6 business days to be delivered.  We cannot guarantee delivery estimates for USPS shipping.

Orders placed using the Free Shipping promotion will be shipped via USPS First Class Mail or USPS Priority Mail depending on weight.

If you would like to receive your order sooner, you may choose expedited shipping via Fedex 2Day at checkout.

Tracking for all orders are provided once the order ships.

Returns and Refunds

Customer satisfaction is our priority. 

Unopened or unused items purchased from jennypatinkin.com may be returned for a full refund to your original form of payment, minus any shipping costs, within 30 days of delivery. To return, please contact orders@jennypatinkin.com and include the reason for your return. Items accepted for return will be refunded minus the cost of shipping. 

Makeup brushes, sponges, eyelash curlers or other products that have been unsealed, used or show any evidence of having been used must be returned within 30 days of delivery and will be issued a store credit, minus the cost of shipping. Store credits are issued on a case-by-case basis.

Please note that Rose Quartz is a natural stone that can chip, crack or break if dropped or transported without adequate cushioning. Returns or exchanges of any Rose Quartz products purchased from jennypatinkin.com or any of our retail partners will unfortunately not be offered should your product become damaged for these or similar reasons. All of our Rose Quartz products are inspected prior to shipping and are packed for maximum protection.